Stay informed
People are told about orders, results, messages and deadlines as they happen. Learners know when a result is ready, and parents know when a fee is due. Fewer things are missed by learners and families, and staff spend less time sending reminders by hand or answering calls about what is happening.
In the app and by email
Alerts appear in the portal and can also go by email. People who sign in often see them straight away, while others still receive them in their inbox. Important updates reach everyone, whichever way they prefer to keep in touch, so nobody misses a result, deadline or order update.
Choose what you receive
Each person decides which notices they want. A parent can keep result and fee alerts but turn off general updates, and a teacher can mute notices that do not concern their classes. This keeps notifications useful rather than overwhelming, so people actually pay attention to the messages that matter to them and their children.
What you can do
- In-app notifications
- Emails
- Choose what each person receives
How to get started
- 1
Open Admin
Sign in as an administrator.
- 2
Find Notifications
Open it from the Configuration or People & access menu.
- 3
Adjust and save
Change the settings to suit your school; they apply straight away.
Who uses it and where to find it
On-site and email alerts for learners and staff.
Who uses it
Student, Teacher.
Where to find it
Administrators find it in Admin under Configuration or People & access.
If you do not see it, ask your administrator: what you can open depends on your role and on the add-ons switched on for your school.
Common questions
Who can change these settings?
Administrators with the matching permission.
Do changes apply straight away?
Yes. Most settings take effect as soon as they are saved.