Email manager
Change the text and branding of every email, and choose how emails are delivered.
Emails in your words
Edit the text of every email the platform sends. Welcome messages, receipts and reminders can match the way your school speaks. Families receive clear, familiar wording, and staff can update a message whenever a policy, fee rule or process changes, without asking a developer for help.
Your branding
Add your logo and colours so emails look like they come from you. Parents recognise your school's emails at a glance when they arrive in a busy inbox. A consistent look builds trust with families and makes it less likely that important messages are ignored, deleted or mistaken for spam.
Reliable delivery
Choose how emails are sent and check that they arrive. Administrators can confirm that receipts, reminders and other messages reached their recipients. Problems with delivery are easier to spot and fix early, so families do not miss receipts, reminders and other information they rely on.
What you can do
- Email templates
- Branding
- Delivery settings
How to get started
- 1
Open Admin
Sign in as an administrator.
- 2
Find Email manager
Open it from the Configuration or People & access menu.
- 3
Adjust and save
Change the settings to suit your school; they apply straight away.
Who uses it and where to find it
Edit the emails the platform sends.
Who uses it
Super admin.
Where to find it
Administrators find it in Admin under Configuration or People & access.
If you do not see it, ask your administrator: what you can open depends on your role and on the add-ons switched on for your school.
Common questions
Who can change these settings?
Administrators with the matching permission.
Do changes apply straight away?
Yes. Most settings take effect as soon as they are saved.